Contact
We're here to help with product questions, fitment checks, order status and returns. We usually reply within one business day.
Customer Service
- Email: info@drktaxx.com
- Live chat: available on this site during business hours
- Hours: Monday–Friday, 09:00–18:00 (GMT+8)
- Response time: within 1 business day
Returns
For return eligibility, the returns address and refund timelines, please see our Refund policy and Shipping policy. Please contact us at info@drktaxx.com before shipping anything back, so we can give you return instructions and a reference number.
Before You Write
Include your order number (it starts with #) so we can locate your order quickly. For fitment questions, tell us your motorcycle make, model and year — it saves a round trip.
Business Enquiries
For wholesale, partnership or verification enquiries, email info@drktaxx.com. Company registration details are available on request.